Jelievo's Privacy Policy — Your Data Is Secure

The security of your personal information is our top priority at Jelievo. This policy details what data we hold, how we use it, and how we keep it safe.

Last Updated: January 2026

1. Introduction

Jelievo (jelievo.fun) places the highest importance on user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

JelievoBy using the -'s website or app, you agree to this Privacy Policy. If you do not agree, please discontinue using our services and notify our support team.

This policy has been prepared in accordance with international data protection regulations and complies with applicable laws in Bangladesh. We review and update this policy on a regular basis.

Important

This Privacy Policy may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised policy.

2. What Information We Collect

Jelievo Only the data strictly necessary is collected. We do not gather excess or irrelevant information.

Type of Data What's included Reason for Collection
Identity Information Name, date of birth, national ID number Age & Identity Verification
Contact Information Mobile number, email address Account communication & security
Financial information Mobile banking number, transaction history Deposit & Withdrawal Process
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Betting history, login times, pages visited Service Quality Improvement
What we do not collect

Jelievo never collects your bank card number, CVV, PIN, or password. Any request for such information is a scam.

3. How Your Information Is Used

JelievoYour information is used solely for specific, transparent purposes. We never use your data for anything beyond what is necessary.

  • Account management: For registration, login, password reset, and account verification.
  • Transaction Processing: To process deposits, send withdrawals, and confirm betting payouts.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised account access.
  • Customer Support: To resolve issues and provide support.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (only with your consent).
  • Legal obligations: To meet regulatory requirements and fulfil legal obligations.
  • Platform Improvement: To improve service quality and enhance the user experience.
Your consent matters

We always obtain your separate consent before sending marketing communications. You can opt out at any time by contacting our support team.

4. Sharing Information with Third Parties

Jelievo Never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances.

  • Payment Processor: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
  • Identity Verification Service: To verify age and identity as part of the KYC (Know Your Customer) process.
  • Law enforcement agencies: To relevant authorities when required by a valid legal order or investigation.
  • Technology Service Provider: For server, cybersecurity, and analytics services — under strict confidentiality agreements.

All third parties are bound by strict data processing agreements with us and may not use your information for any other purpose.

What We Never Do

Jelievo never sells or leases your data to advertisers, data brokers, or any other commercial entity.

5. Cookies & Tracking Technologies

Jelievo The website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

  • Essential cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
  • Performance Cookies: To monitor page load speed and identify technical issues.
  • Functionality Cookies: To remember your language preference and display settings.
  • Analytics Cookies: To understand which features are used most — without identifying any individual user.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

Cookie duration

Session cookies are automatically deleted when the browser is closed. Persistent cookies typically expire within 30 days to 1 year.

6. Data Security Methods

Jelievo Industry-leading technology is used to protect your data. Our security systems are regularly audited and updated.

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Encrypted database: All stored data is kept in encrypted form.
  • Two-Factor Authentication: An extra layer of security for login and withdrawals.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Routine Security Testing: Penetration testing carried out by independent third-party experts.
  • Limited Access Policy: Only authorised staff can access data on a need-to-know basis.
24/7 Monitoring

Our security team monitors systems around the clock. Any suspicious activity is acted upon immediately.

7. Your Rights

JelievoAs a - user, you have several important rights regarding your own personal data.

Right to Access

You have the right to know what information we hold about you and to receive a copy.

Right to Rectification

You may request a correction to any inaccurate information we hold about you.

Right to Erasure

You may request the deletion of your personal data under applicable conditions.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Right to Data Portability

The right to receive your data in a structured format and transfer it elsewhere.

Right to object

The right to object to your data being used for marketing or profiling purposes.

Exercise your rights

To exercise any of the above rights, email [email protected]. We will respond within 30 days.

8. Data Retention Period

Jelievo Your data is not retained beyond what is necessary. Even after account closure, certain information may be kept for a defined period for legal compliance.

  • Active Account Data: For as long as the account remains active.
  • Transaction Records: After account closure 5 Years (as required by law).
  • KYC documents: after account closure 5 Years
  • Support Chat Log: After Issue Resolution 2 Years
  • Marketing Data: After consent is withdrawn Immediately Deleted.

Once the retention period expires, your data is securely deleted or anonymised.

9. Protection of Minors

Jelievo Use of this platform by anyone under 18 is strictly prohibited. We do not knowingly collect data from minors.

If a minor has registered by mistake and we identify this, the account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child has registered on this platform, please contact our support team immediately.

10. Contact Us

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch with us.

Email: [email protected]

We typically respond within 24–48 hours. Complex matters may take up to 30 days.

Live Support

For urgent matters, reach us via our 24/7 live chat. Bengali-speaking support agents are always on hand.

We are committed to protecting your privacy

At Jelievo, your personal information is protected at every step.

End-to-end encryption

Every transaction and piece of personal data is protected by 256-bit SSL encryption. No one can intercept your information in transit.

Active Protection
Your Data Is Never Sold

Jelievo never sells your personal information to third parties. Your data is used exclusively to serve you.

Secure
KYC verification system

Only genuine users can open an account. Identity verification helps prevent fraud and impersonation.

Verified
Regular Security Audits

Third-party security experts regularly audit our systems to ensure there are no vulnerabilities.

Audited
Your data, your control

You can view, update, or delete your information at any time from your account settings.

Transparent
24/7 Privacy Support

For any privacy-related questions, our Bengali-speaking support team is available around the clock to help.

Always Available

Have a question about privacy?

Here are straightforward answers to the most common questions about Jelievo's Privacy Policy.

View All Questions

Never. Jelievo does not sell your personal data to any advertisers, data brokers, or third parties. Your information is used solely to provide you with our services.

Your data is secured with 256-bit SSL encryption. Data stored on our servers is also encrypted. Regular security audits and 24/7 monitoring are in place.

Most data is deleted. However, transaction records and KYC documents may be retained for up to 5 years after account closure to meet legal requirements.

Yes, at any time. Email support or update your notification preferences from Account Settings. Marketing messages will stop immediately after you withdraw your consent.

Email [email protected] to request a data export. We will send you a structured copy of your data within 30 days.

Your privacy is guaranteed — play with confidence

You're now familiar with Jelievo's Privacy Policy — your data is completely secure. Register now and enjoy a 100% Welcome Bonus.

18+ | Gamble Responsibly | Terms Apply

বাংলা